Category Archives: VoIP

Hosted PBX – How and When to Make the Business Case

Posted on April 20, 2012 by Easy Office Phone

Does this sound familiar? Your organization’s phone system dates from the late 1980s (or older!). It works on a basic level, but its functionality is severely limited. Staff constantly complain about the “clunkiness” of the system and “gently remind” you … Continue reading →

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Virtual Call Center Requirements, Part III: Choosing Phones

Posted on March 19, 2012 by Easy Office Phone

Welcome back to our blog series on Virtual Call Center requirements. We’ve previously covered: the advantages of a virtual call center configuration as compared to the traditional alternative how to develop an estimate of your Internet requirements how to choose … Continue reading →

Posted in Call Centers, Hosted PBX, VoIP | 2 Comments

What is a Call Center?

Posted on November 25, 2011 by Easy Office Phone

We often hear this term, but exactly what is a call center, anyway? In essence, a call center is a group of people who make and/or receive calls for a given business or non-business purpose. What is a Call Center … Continue reading →

Posted in VoIP | 3 Comments

Easy Office Phone Adds Digital Dictation

Posted on September 27, 2011 by Easy Office Phone

That’s right, just pick up your office phone, dial a telephone or internal extension and start dictating. It is really that easy!! Our system will request that you press 1 to start recording and then # when you are done, … Continue reading →

Posted in VoIP | 2 Comments

New Auto Attendant Interface Enhancements

Posted on September 7, 2011 by Easy Office Phone

We are proud to announce that we have released an updated auto attendant interface with new enhancements and features. You can now customize the transfer sounds that are played when an option is selected and set the no input timeout. … Continue reading →

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Aastra 6757i IP Business Telephone Review

Posted on July 22, 2011 by Easy Office Phone

Introduction The Aastra 6757i IP telephone is a full fledged business phone designed for Easy Office Phone’s hosted pbx services.  Its really geared towards executives who want a great business phone for their office.  One of the best features of … Continue reading →

Posted in Hardware, Hosted PBX, VoIP | 1 Comment

Hosted VoIP PBX: Expansion and Upgrades – No Limits

Posted on July 22, 2011 by Easy Office Phone

This is the second article in our series comparing traditional PBX technology to Hosted VoIP PBX technology. Hosted VoIP PBX: Expansion and Upgrades – No Limits One of the biggest problems with traditional PBX systems is that each system has … Continue reading →

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Cisco SPA504G Business IP Phone Review

Posted on July 21, 2011 by Easy Office Phone

Introduction Recently the older SPA series phone were discontinued. The Cisco SPA504G is one of the newer model phones that replaced the Linksys SPA (Cisco bought the Linksys brand). At around $160 this phone is very reasonably priced for a … Continue reading →

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Zoiper Mobile Softphone for iPhone First Impressions

Posted on June 28, 2011 by Easy Office Phone

Earlier this month Zoiper released a sip voip app for the iPhone which is currently available in the app store for free. I decided to give it a test run today to see how it stood up against products like … Continue reading →

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20% Cost Savings on New Carrier Grade Equipment

Posted on June 10, 2011 by Easy Office Phone

Rare opportunity: instant rebate on Aastra IP phones combined with our summer promotion sale translates into huge savings on carrier grade equipment. Aastra has announced that it is offering a $25 dollar instant rebate on 6755i and 6757i telephones and … Continue reading →

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